Image Upload Issues for Ads

Last updated: 7 months ago
If you can't upload an image to your ad, here are a few troubleshooting options:
  • The maximum size of the image is 50 pixels wide by 50 pixels high, so be sure that the contents of your image are readable at this size. Maximum image size is 5MB.

  • Save the image in a different file format (.jpg, .gif, or .png) before uploading again.
  • Clear the cache & cookies from your browser and then try uploading the image.
  • Try uploading it in a different browser. Use the most current version of any of these browsers: Firefox, Chrome, Safari, or Internet Explorer.
  • Upload your image on a different computer.

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