Dear customer,Domain renewal is online, in case you intend to renew your domain, simply entre your domain name and it will be done.Fees can be paid through Shetab network credit cards.
Domain expiration date checked by system regularly, a month before expiration, domain administrative will be informed via an email which would be sent automatically to users.(apart from sending email by system, contacting users in the mentioned situation is also part of support duties).
As it’s already been mentioned, domain renewal is online so that there is no need to contact company’s staff to renew domain, although in case of user tendency domain renewal can be performed by coordinating with sale department. Regarding payment, just like domain registration, users are able to pay payment via Shetab network credit card.